This case involves a global company in the aircraft repair and maintenance industry. Headquartered in Florida, the client operates across multiple continents, providing essential services to maintain and repair airplanes for commercial and private aviation.
The client faced several challenges in managing their data and workflows within Acumatica ERP. Their existing system struggled to efficiently integrate information from various internal data sources, leading to inefficiencies in processing transactions and accessing critical data. Additionally, their customization projects required optimization to ensure faster processing and improved performance in daily operations.
Our team tackled these challenges by developing robust integrations with the client’s internal APIs. These integrations allowed the seamless connection and extraction of information from multiple data sources, ensuring streamlined workflows and consistent data accuracy.
To further address the client’s needs, we created several Generic Inquiries tailored to their specific requirements, enabling users to visualize and analyze various datasets with ease. These inquiries enhanced decision-making processes by providing real-time access to actionable insights.
In addition, we rewrote key sections of code in multiple customization projects. This optimization significantly improved the speed of transactions and data processing within the ERP system. By ensuring better performance, we enabled the client to operate more efficiently across their global operations.
The customizations and integrations provided by Hikru have completely transformed how we use Acumatica ERP. The system is now much faster and more reliable, and the tailored solutions give us the insights we need to make better decisions. The team's expertise has been invaluable to our operations.