Located in Costa Rica, the client is a prominent agro-industrial company that faced significant challenges in managing their SQL Server databases for their Latin American operations. They lacked the in-house expertise to effectively administer, support, and secure their database infrastructure, putting their operations at risk of service interruptions and data loss.
The absence of qualified personnel to manage their database servers created vulnerabilities, including potential service interruptions and data loss. The company required a reliable solution to address these critical IT needs.
Hikru responded by deploying a dedicated team of two expert Database Administrators (DBAs) who quickly understood the nuances of the client’s business. They became integral to the client's projects, managing and securing their database infrastructure with precision and efficiency.
As the partnership evolved, the client’s requirements expanded to include additional software development resources to meet ambitious project timelines. Hikru provided experienced software developers, accelerating project completion and enhancing output quality. We also managed application deployment and maintenance, demonstrating our agility and commitment to comprehensive IT solutions.
After more than a decade of collaboration, Hikru remains a valued partner, continually enhancing the client’s IT capabilities and enabling them to focus on core business growth. Our enduring relationship highlights our deep industry knowledge, cost-effective solutions, and steadfast dedication to the client’s success.
